What You Need Before Submitting a Ticket

Before Asking for Help: A Simple Checklist

To get help quickly, follow these steps before telling us about your problem. This helps everyone and makes things faster for you. It's very important, and we hope everyone does these steps.

Check these things before asking for help:

  1. Software Versions:

    • Make sure you're using the newest Hostiko and WordPress versions.
    • Check for updates and do them before asking for help.
  2. Important Updates:

    • Look at the Important Update Information first.
    • See if there are important updates that you need to know.
  3. Read the Guides:

    • Read our guides to find answers to your questions.
    • There's a lot of information that can help you fix things.
  4. Try Turning Off Other Apps:

    • Turn off other apps you added to see if that fixes the problem.
    • Sometimes, other apps can cause issues.
  5. Clear Everything:

    • Clear everything saved on your website.
    • Do this to make sure old data isn't causing problems.

If you still need help:

If the steps above don't fix your problem,Please open ticket here https://designingmedia.com/support/

  • #HostikoSupport, #TroubleshootingGuide, #WordPressHelp, #TechnicalAssistance, #WebsiteMaintenance, #SoftwareUpdates, #UserSupport, #SupportChecklist, #HelpfulTips, #WebsiteManagement, #QuickFix, #EasyTroubleshooting, #SupportProcess, #GettingHelp, #OnlineSupport
  • 0 Users Found This Useful
Was this answer helpful?

Related Articles

Renewing Envato Item Support

???? Understanding and Managing Hostiko Theme Support on Envato When you get a Hostiko theme,...